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business banking
associate program

Overview
How is our program structured?
What are the Associate's job responsibilities?
What is the career path?
Where are we located?
What do you need to qualify?
What is the next step?

Overview

SunTrust Business Banking is a part of the Retail Line of Business, and focuses on providing a full range of high quality products, services, and professional advice to targeted small businesses throughout the Southeast and Mid-Atlantic regions. Business Bankers are sales specialists who manage the new business development of clients and prospects with annual revenues of $1-5 million. Our Business Banking clients are privately held companies which include manufacturers, wholesalers, retailers, professionals including attorneys, physicians, CPAs, engineers, and other service providers. Business Bankers typically deal directly with the president or owner of the company, and pride themselves on delivering superior service to their clients. In addition to managing new business development, Business Bankers work closely with the branch network to expand and retain existing client relationships.

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How is our program structured?

Business Banking Associates participate in an 11-month Program that begins their progression towards a Business Banker position. The Program focuses on three key areas: sales abilities, analytical skills and product knowledge. During the first seven weeks of the program, Associates participate in core classroom training in Atlanta. This training focuses on developing financial analysis skills through courses such as Financial Accounting for Bankers and Commercial Loans to Business. Associates also participate in a series of seminars that introduce them to topics such as the business lifecycle, SunTrust credit policies, loan structuring, and personal financial statement analysis. To help bring the classroom experience to life, Associates will participate in team practice exercises and prepare case studies to further reinforce their analytical skills.

After completing core training, Associates return to the bank location where they were hired to begin on-the-job training, focusing on the specifics of small business lending. During this time, Associates work directly with Business Bankers and Managers to learn more about the line of business and its structure, and the roles and responsibilities of the Business Banker position.

In preparation for their next assignments, Associates will participate in two additional weeks of intermediate classroom training. This phase of training focuses on further refining analytical skills and developing sales skills. Upon completion of intermediate classroom training, the Associates return to the location where they were hired and progress to their sales and advanced credit analysis assignments. These assignments emphasize SunTrust's business development process and broaden an Associate's analytical abilities. While on the job, Associates work with Business Bankers in various offices to identify prospective clients, prepare for and make effective sales calls, and partner with the branch network. During this phase of training, each Associate will also spend a week in one of SunTrust's Business Banking Centers in either Orlando or Richmond. At the Business Banking Center, Associates will learn the overall process for handling loan requests by shadowing Underwriters, Portfolio Specialists, and members of the Closing Department. They will learn how to prepare thorough loan requests to both enhance the chance of approval, as well as shorten the approval turn around time. Associates will learn to identify when a client's original request is unfavorable and be able to present win-win alternatives.

To conclude the program, Associates return to Atlanta to participate in a one-week job simulation that requires preparation of a deal from start to finish. Each Associate makes a presentation to a panel of senior bankers for their final evaluation.

Throughout the program, Associates also participate in a number of professional development seminars such as persuasive speaking, business etiquette and team dynamics. They gain extensive product knowledge and are exposed to other areas of the bank through seminars and workshops. Each Associate is assigned a mentor who is an experienced Business Banker. Additionally, in order to demonstrate SunTrust's commitment to the community, Associates participate in a variety of community service activities.

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What are some of the Associate's job responsibilities?

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What is the career path?

Upon successful completion of the training program, Associates are promoted to a Business Banker position. Business Bankers are responsible for growing their book of business by cross-selling additional loan and deposit products. In addition, they work closely with the branch network to manage existing client relationships.

Where are we located?

SunTrust Business Banking has offices throughout the company's footprint in Georgia, Florida, Maryland, Tennessee, Virginia and the District of Columbia.

What do you need to qualify?

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What is the next step?

We have completed the recruiting for the 2004 Business Banking Associate Program. We encourage you to check back August 2004 for additional information regarding our 2005 Program.


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